Smile Conference 2009 > Home
"Sometimes when you attend such events you feel guilty about what "you really should be doing back at the office" but this day was different. The speakers, standard of presentation and range of topics were excellent and I felt this was time very well spent."
Adrian Sherry, Group Marketing Manager, Moran & Bewleys Hotels
"Smile gave me great insight into the Sales & Marketing role and the opportunity to consider some new ideas and practices. I strongly recommend it to my colleagues."
Conor O'Kane, General Manager, Maldron Hotel Cardiff Lane
"Thank you for all the effort you put into this conference which I found very worthwhile. You had a great line-up of speakers with much to share with the group. I was very impressed by your organisation and timing of the day."
Aline FitzGerald , Director of Sales, Four Seasons Hotel Dublin
One Kilmainham Square
Fortune favours the bold ... Smile Conference is a unique one-day workout offering you the inside track on critical sales & marketing issues in the hospitality sector.
This year, we're inviting you to "be bold!" with Smile 2009 promising an even better mix of practical insight, innovative strategies and powerful networking opportunities for those in a sales & marketing role in hospitality and tourism.
Smile 2009 runs from 9am (registration from 8.30am) - 5pm and is followed by networking drinks.
A special delegate daily parking rate of €5 applies to the underground carpark at the venue (access from Inchicore Road).
Our schedule for Smile 2009:
SETTING THE SCENE: THE MARKET FORECAST SESSION
9am: Sarah Duignan, STR Global - What are the latest travel trends from Ireland, Europe & the US?
CRUNCHING THE NUMBERS: THE REVENUE MANAGEMENT SESSIONS
9.30am: Jean Denis Vaultier, Xotels.com - While most revenue management activity focuses on room revenue, you may be missing opportunities that are right under your roof.
10.10am: Kate Varini, BetterRevenue.com - Under scrutiny, many revenue management strategies prove misguided; are your activities helping or hurting your bottom line?
OPPORTUNITY CLICKS - THE DIGITAL SESSIONS
11.15am: Brian Harte, Tourism Ireland - Being online is no longer enough; you've really got to engage your audience.
11.50am: Richard Delevan, McConnell's Advertising - How can you unravel the strands of the new-tangled digital media to link powerfully with your customers?
12.30pm: Rob Shine, Cybercom - Practical examples from hospitality clients of how to go end-to-end seamlessly using the latest technologies.
What's The Buzz? Over lunch, leading entrepreneur, Bobby Kerr of Insomnia and RTE's Dragon's Den, throws down the gauntlet and offers his thoughts on how to be bold in these challenging times.
CHANNEL CROSSING: THE DISTRIBUTION STRATEGY SESSIONS
2.05pm: Des O'Mahony, Bookassist - How can you lower your cost of sale and increase customer loyalty through more effective direct booking strategies?
2.45pm: Iselin Skogland, E-Hotelservices.com - The e-distribution landscape is no place for the fainthearted; insights and strategies to make the most of your opportunities.
OVER THE LINE: THE SALES PRESENTATION SESSION
3.30pm: Richard Newman, M62 - Now you've secured a meeting with your prospect, how are you going to clinch the deal?
Register for speaker updates as they happen - Click Here
